OUR POLICIES
Terms & Policies
Namaste ‘N Play™ | www.namastenplay.com
Last updated: November 2, 2026
Welcome to Namaste ‘N Play™. These policies describe the terms that apply to our website and purchases, how we handle orders and your information, and how to contact us. Please review them before using our website or placing an order.
1. Terms and Conditions
General Terms
This website, www.namastenplay.com, is owned and operated by Namaste ‘N Play LLC, a Florida limited-liability company (“we,” “us,” or “our”). By accessing or using this website, you agree to these Terms and Conditions (“Terms”) and the policies referenced here. When you place an order, you will be asked to confirm that you have read and agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website. Our website and checkout are intended for adults; purchases must be made by an adult 18 or older.
Orders, Acceptance, and Pricing
Prices are displayed in U.S. dollars and may change without notice. Applicable sales tax is calculated at checkout based on your shipping address. An order confirmation acknowledges receipt of your order but does not necessarily mean we have accepted it. We may decline or cancel an order for legitimate reasons, including inventory shortages, suspected fraud, or obvious pricing errors. If we cancel an order after collecting payment, we will promptly refund the full amount charged for the canceled items, including any shipping charges for those items. We strive for accurate descriptions and images, but colors and packaging may vary slightly
Intellectual Property
Original artwork, illustrations, stories, written materials, characters, logos, product designs, card decks, puzzles, plush designs, photographs, educational activities, and downloads on this website belong to Namaste ‘N Play LLC or are used with permission or under license. This includes the Namaste ‘N Play™brand and the Omi the Yogi™ character. Copyright and trademark laws protect these materials. Except as permitted by law or by the Digital Downloads license below, you may not reproduce, modify, distribute, resell, commercially exploit, or make derivative works from our content without our written permission. Buying a physical product does not transfer copyright, trademark, or other intellectual property rights. To report suspected infringement, email hello@namastenplay.com with a description of the material, where it appears, and your contact information.
© 2026 Namaste ‘N Play LLC. All rights reserved
Digital Downloads
Our books, yoga activities, mindfulness exercises, and educational materials are designed to encourage creativity, movement, mindfulness, and general well-being. They are educational and recreational, not medical, psychological, therapeutic, or other professional healthcare advice, and they are not intended to diagnose, treat, or prevent any condition. Adults should supervise children during yoga, movement, crafts, and activities involving our products. Adapt activities to each child’s age and abilities, use a safe and clear space, and stop if pain or discomfort occurs. Consult an appropriate healthcare professional before starting physical activities if a child has an injury, medical condition, or other health concern.
Product Safety
Please follow each product’s age recommendations, instructions, and warnings. Some products contain small parts and are not suitable for children under 3. Choking-hazard and other warnings required by law are shown on the applicable product page before purchase and on the product packaging. Product labels and inserts control where they give more detailed instructions. Keep packaging away from young children and inspect products regularly for wear or damage; stop using any product that is damaged
Safety Concerns and Recalls
If you have a safety concern or an injury involving one of our products, please stop using the product and contact us right away at hello@namastenplay.com with your order number, a description, and photos if available. We take every report seriously and will respond promptly. If a product is ever subject to a recall or safety notice, we will post the information on this website and contact affected customers using the information we have on file. Recalled items are handled according to the recall notice, regardless of our normal return window. You may also report product safety concerns to the U.S. Consumer Product Safety Commission at www.SaferProducts.gov
Classes, Events, and School Visits
Classes, workshops, story times, parties, and school or library visits are subject to the details listed on the booking page, including age range, location, and price. A parent or legal guardian must complete our registration and participation form, including a release in the form required by Florida law, before a child participates. Children must be accompanied or supervised as stated for each event. Participants should wear comfortable clothing, bring water, and tell the instructor about any injuries or health concerns before class. Cancellation and refund terms are listed on each booking page. If we cancel an event, you will receive a full refund.
We do not photograph, record, or post images of children at our events without the written consent of a parent or guardian.
Reviews, Photos, and Submissions
If you submit a review, photo, comment, or other content to us or tag us on social media, you confirm that you are an adult, that the content is your own and truthful, and that you have permission to share it. You grant Namaste ‘N Play LLC a non-exclusive, royalty-free license to display, reproduce, and share that content in connection with our website, products, and marketing, with credit where practical. Please do not submit content showing a child unless you are that child’s parent or legal guardian and consent to us sharing it, and never include a child’s full name, school, or location. We may decline or remove content that is unlawful, offensive, off-topic, or that identifies a child. We do not remove or suppress reviews because they are negative, and we do not pay for or write fake reviews.
Gift Cards
Gift cards do not expire and are not subject to any fees. Gift cards may be redeemed only on www.namastenplay.com, are not redeemable for cash except where required by law, and cannot be returned. Please treat gift cards like cash; we are not able to replace lost or stolen gift cards unless required by law.
Promotions and Giveaways
Contests, sweepstakes, and giveaways we run, including on social media, are governed by official rules posted for each promotion, which control over these Terms. No purchase is necessary to enter or win, and a purchase does not improve your chances. Entrants must be adults 18 or older unless the official rules say otherwise. Promotions are void where prohibited.
Emails and Text Messages
We send transactional messages, such as order confirmations and shipping updates, to complete your purchase. We send marketing emails only if you sign up or opt in, and you can unsubscribe at any time using the link in any marketing email. If we offer text messages, we send marketing texts only with your express written consent, which is not a condition of purchase. Message and data rates may apply; message frequency varies. Reply STOP to opt out or HELP for help.
Website Use
You agree not to interfere with the website, attempt unauthorized access, submit malicious code, scrape content, or use the website or its content unlawfully. We may modify or discontinue features or offerings, subject to existing orders and applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential damages arising from use of the website or its content. Our liability for a claim concerning a purchased product is limited to the amount you paid for that product. This section does not exclude or limit our liability for personal injury or death, property damage caused by a defective product, our negligence, fraud, or willful misconduct, or any other liability that cannot be excluded or limited by law, and it does not affect any non-waivable consumer rights.
Governing Law and Disputes
These Terms are governed by Florida law, without regard to conflict-of-laws rules and without overriding mandatory consumer protections of the state where you live. Except where the law of your state gives you the right to bring a claim where you live, disputes arising from these Terms will be brought in the state or federal courts located in Miami-Dade County, Florida.
Notice to New Jersey Residents
If you are a New Jersey resident, the following applies notwithstanding anything else in these Terms. The Limitation of Liability and Governing Law and Disputes sections do not apply to you to the extent they would limit or exclude any of your rights or remedies under the New Jersey Consumer Fraud Act, the New Jersey Products Liability Act, the New Jersey Punitive Damages Act, or the New Jersey Truth-in-ConsumerContract, Warranty and Notice Act, and nothing in these Terms limits our liability to you for negligence, product defects, or personal injury.
General Provisions
These Terms, together with our Privacy Policy and the other policies on this page, are the entire agreement between you and us regarding the website and your purchases. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. We are not responsible for delays caused by events beyond our reasonable control, such as severe weather, carrier disruptions, or supplier failures, but we will notify you and honor your cancellation and refund rights.
Changes
We may revise these Terms from time to time and will post updates with a new “Last updated” date. Changes do not apply retroactively to orders placed before the change.
2. Shipping & Delivery
Where We Ship
We currently ship physical products within the United States only. We do not ship internationally at thistime.
Processing and Delivery
In-stock orders are generally processed within 2–5 business days, excluding weekends and holidays. After shipment, delivery typically takes an estimated 3–7 business days depending on carrier and destination. Delivery estimates are not guaranteed. Shipping charges are calculated and displayed at checkout before you pay. We send tracking information by email after shipment.
Preorders and Backorders
Preorder or backorder items, if offered, are clearly identified on the product page with an estimated shipping date. If your order includes both in-stock and preorder items, we will ship them together when all items are available unless we tell you otherwise at checkout.
Delays and Cancellations
If we cannot ship your order within the time stated, or within 30 days if no time is stated, we will notify you and give you the choice to agree to the delay or cancel your order for a prompt, full refund, as required by the FTC Mail, Internet, or Telephone Order Merchandise Rule. You may cancel an unshipped order at any time by emailing hello@namastenplay.com. If your order has already shipped, our Returns & Refunds policy applies.
Addresses, Loss, and Damage
Please verify your shipping address before purchase. If an order is returned to us because of an incorrect or incomplete address you provided, we will contact you to arrange reshipment, and you may be responsible for the additional shipping cost. If an order appears lost or arrives damaged, please email hello@namastenplay.com within 14 days of the expected delivery date, or as soon as reasonably possible. We will investigate and provide a replacement or refund as appropriate. This reporting timeframe does not limit your legal rights.
3. Returns & Refunds
30-Day Returns
Eligible physical products may be returned within 30 days of delivery if unused, in original condition, and in original packaging. Books must be unused and in resaleable condition. To request a return, email hello@namastenplay.com with your order number and reason, and please wait for return instructions before sending items.
Return Shipping and Refunds
Customers pay return shipping for voluntary returns. We cover return or replacement shipping for items that arrive damaged, defective, or incorrect. Once we receive and inspect your return, we will let you know whether it is approved. Approved refunds are issued to your original payment method within 5–10business days after inspection; your bank may take additional time to post the credit. We do not charge restocking fees. Original shipping charges are not refunded for voluntary returns.
Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, please email us within 14 days of delivery when possible, with photos if available. We will send a replacement or issue a full refund, including shipping, at no cost to you. This timeframe is a request, not a waiver of your legal rights.
Items Not Eligible for Voluntary Returns
The following are not eligible for voluntary returns: gift cards; items marked final sale; digital products that have been delivered or accessed; personalized or custom-made products; and puzzles and card decks that have been opened. These items are also identified as non-returnable on their product pages before purchase. This does not limit your remedies for defective, incorrect, or misrepresented products.
Exchanges
We do not currently offer direct exchanges. You may return an eligible item and place a new order.
4. Privacy Policy
Effective date: November 2, 2026
Who We Are and Scope
Namaste ‘N Play LLC operates www.namastenplay.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, sign up for communications, book an event, or purchase products.
Information We Collect
Information you give us: name, email address, phone number, shipping and billing address, order details, messages you send us, newsletter preferences, and event registration details.
Information collected automatically: IP address, device and browser type, pages viewed, referring pages, and cookie identifiers, collected through our website platform and the tools listed below.
Payment information: Payments are processed by the secure third-party payment processors connected to our website platform. We do not receive or store your full card number.
How We Use Information
We use personal information to process and deliver orders; provide customer service; handle returns, safety notices, and recalls; prevent fraud; operate, secure, and improve the website; comply with legal obligations; and, if you opt in, send you updates and marketing.
Cookies and Analytics
We use cookies that are necessary for the website and checkout to work, and our website platform’sanalytics tools to understand how the website is used. We do not use third-party advertising pixels, retargeting, or behavioral advertising on this website. You can block or delete cookies in your browser settings, though some features may not work properly.
Do Not Track: Some browsers send “Do Not Track” signals. Because there is no common industry standard for these signals, our website does not currently respond to them. As noted above, we do not use third-party advertising trackers.
How We Share Information
We share personal information only with service providers that help us run our business, such as our website hosting and store platform, payment processors, shipping carriers, and email service provider, and only as needed for them to provide their services. We may also disclose information to comply with the law, protect the rights and safety of our customers or others, or as part of a sale or transfer of our business. We do not sell personal information, and we do not share it for targeted advertising.
Children’s Privacy
Our books and characters are made for children, but our online store, forms, and checkout are intended for adults, including parents, guardians, and educators. We do not knowingly collect personal information from children under 13. We do not offer children’s accounts, games, chat, or photo uploads, and we do not use advertising trackers on our website. Parents should not allow children to submit information through our forms. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete it promptly. If you believe a child has provided us with information, please contacthello@namastenplay.com.Before launching any feature directed to children, we will update this policy and obtain any parental consent required by the Children’s Online Privacy Protection Act (COPPA). We do not sell or use the personal information of anyone we know to be under 18 for targeted advertising.
Retention and Security
We keep personal information only as long as reasonably needed for the purposes described above, including keeping transaction records for tax, accounting, and legal purposes. We use reasonable administrative, technical, and physical safeguards appropriate to our business, but no system is completely secure. If a data breach affects your personal information, we will notify you as required by law.
Your Choices and Rights
You may unsubscribe from marketing emails at any time using the link in any marketing email. You may ask us to access, correct, or delete your personal information by emailing hello@namastenplay.com. We may need to verify your identity before acting on a request, and we will respond within 45 days. Depending on where you live, you may have additional privacy rights under your state’s law, and we will honor those rights as they apply to us. We will not discriminate against you for exercising your privacy rights.
Changes and Contact
We may update this Privacy Policy and will post the revised version with a new effective date. Privacy questions: Namaste ‘N Play LLC, Miami, Florida, USA; hello@namastenplay.com
5. Accessibility Statement
Namaste ‘N Play LLC believes creativity, education, and mindfulness should be accessible to everyone. We are committed to improving the accessibility and usability of our website and aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as we develop and improve our digital experience. This is a goal, not a claim of certification or full compliance, and some areas may not yet meet every guideline. If you have difficulty accessing content, navigating the website, or completing a purchase, contact hello@namastenplay.com and we will respond within 2 business days, help you place your order another way, and work to fix the issue.
6. Contact Us
Namaste ‘N Play LLC
Miami, Florida, USA
www.namastenplay.com | hello@namastenplay.com
Thank you for supporting Namaste ‘N Play™ and helping us inspire little minds through creativity, movement, and mindfulness
